What We Collect and Why We Hold It
When you create an account, we collect your name, contact details and the payment method you choose — JazzCash, Easypaisa, Raast or bank transfer. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. Session data such as login timestamps
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and device type is logged automatically to help us detect unusual access. We do not sell your personal information to third parties. Payment transaction data tied to JazzCash and Easypaisa is retained for the period required to reconcile account balances and respond to any disputes you
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raise. Raast transfers are logged at the transaction reference level only. Where we work with third-party service providers — for example, payment processors or fraud-screening tools — we share only the minimum data needed for that function, under strict data-handling agreements. Access to and availability of
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our services depends on local law and applies only to eligible regions. You can request a copy of the data we hold on you at any time by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.